FAQ

SHIPPING
We ship most orders within 3 business days and shipping is a flat $8 for domestic orders but please allow an extra week due to delays related to COVID-19.


RETURN POLICY
No returns or exchanges, all sales are final!


I HAVE A QUESTION ABOUT AN ORDER & SIZING. IS THERE SOMEONE WHO CAN HELP ME?
Yes, feel free to DM us @kismetwestvillage on Instagram or contact us via the form below.


STORE LOCATIONS & HOURS?
We have two locations at 19 Christopher St, New York, NY 10014 and 475 Greenwich St, New York, NY 10013.
Our hours for both locations are:

Sunday-Monday: 11:00 AM - 6:00 PM

Tuesday-Saturday: 11:00 AM - 7:00 PM